Guaranteed Ride Home

Sometimes the unexpected happens: you or a family member becomes ill, or you have unscheduled overtime. How will you get home? Fortunately, the Guaranteed Ride Home (GRH) program has you covered.

Eligible Participants

  • Active Vanpool Riders/Drivers

Covered Situations

  • Unexpected overtime or unanticipated change in work schedule.
  • Unexpected illness or emergency for self.
  • Unexpected illness or emergency for family member.
  • Vanpool driver has an emergency or unexpected overtime.

Not Covered

  • Pre-scheduled appointments
  • Inclement weather
  • Personal errands
  • Pre-scheduled overtime
  • Business travel

If your emergency is not due to overtime, you must receive permission from your supervisor to leave work early. Commuter Services cannot excuse you from work.

GRH – How Does it Work

First, see if a friend or family member can pick you up.

Next, speak to your supervisor to see if you have any of the following options available:

  • Can a coworker provide you a lift?
  • Does your department have a county vehicle that you can borrow?
  • Will your department authorize you to borrow a car from Motor Pool at their expense?

If you’ve tried everything else, contact Commuter Services. The GRH program will reimburse you for eligible expenses for the one-way cost of getting home, including taxi, Uber, Lyft, Zipcar, rental car or public transit. GRH reimbursement is limited to two times per fiscal year.